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IS iSTORAGE SECURE? |
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With Iomega® iStorage™ you can be sure your intellectual property is safe. iStorage protects your data with the strongest commercial encryption methods available. These same methods are used by U.S. government agencies, banks and other institutions that put a high value on data and its security. We also have firewall protection, redundant backup and optional strong factor authentication. All transmitted data is encrypted in industry-leading SSL, 128-bit algorithmic code. Your data is protected by virtually impassable firewall technology and monitored by a dedicated security team. iStorage features a redundant storage system in which each encrypted file is to two physically separate storage sites and then backed up and archived. iStorage provides the option for a multi-step user authentication process, ensuring that only qualified users have access to information. Strict internal controls and policies ensure that your data is secure and accessible only by authorized users.
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WHAT ARE THE iSTORAGE SYSTEM REQUIREMENTS? |
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PC Requirements:
Microsoft® Windows® 2000 / XP / Vista / Server 2003
Internet Explorer 6.0 or higher with ActiveX enabled, Netscape 6.1 or higher, or Firefox 1.0 or higher ("Drag and Drop" interface only supported on Internet Explorer with ActiveX enabled; the "Light" interface is supported in other browsers that do not support ActiveX)
(Optional) Any FTP client that supports SSL Encryption for secure FTP file transfers
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How much storage do I need? |
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Many casual users have somewhere between 5GB to 10GB of crucial data.
The simplest way to determine your storage need is go to the folder on your computer where you store your data. In Windows XP, this folder is usually titled "My Documents." Right click on the folder and view Properties. The size that is displayed would be the minimum storage amount you would need to back up all of the files in the folder.
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WHICH iSTORAGE ACCOUNT IS RIGHT FOR ME? |
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If you are a business user who would like the ability to create multiple users on one account to backup multiple machines, as well as create shared groups with increased administrative control, iStorage Professional is the right account.
If you are a home user looking for a secure way to store and share your personal files, then iStorage Home is the right account.
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What is the WhaleMail™ Tool? |
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iStorage WhaleMail™ Tool is the best way to share large files.
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File Sharing
Avoid those annoying file size limits of your Corporation or email account provider! In order to use file sharing, simply send an e-mail containing a link to your files stored online-not the files themselves, and you can avoid any size restrictions.
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WhaleMail is easy to use
In order to use file sharing, upload files to your secure iStorage Internet storage account.
To send files using WhaleMail, select those files, click the Send Selected Files link, and enter your recipient's email address or access their address from your iStorage Address Book.
The recipient receives a file delivery notification email, which includes a link to the file download site. By following the link, the recipient can view or download the files you have sent. For your security, each link expires after 14 days, or five downloads -- whichever comes first.
You can confirm delivery status of your files by viewing the Recipient Downloads File page, where times and dates of downloads are logged.
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What do I do if I need more storage? |
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Purchasing additional storage for your iStorage account is simple. When logged into your account, just click Buy Extra Space from the options on the left-hand menu and follow the instructions.
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WILL iSTORAGE AUTOMATICALLY BACK UP MY FILES OR DO I HAVE TO DO SOMETHING? |
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When you setup your iStorage account, you can download a backup client that allows you to select what files you want to backup to your iStorage account. Once you select the files and set the schedule, iStorage will do the rest.
The first time the backup utility runs, it will put all of the selected files in your iStorage account. After that, it will watch your computer and anytime a file changes, it will put an updated copy of that file in your iStorage account based on the schedule you select. It will also look for all new files similar to those you have selected and will put them in your istorage account on the schedule you select.
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WHAT IS THE MAIN DIFFERENCE BETWEEN iSTORAGE HOME AND PROFESSIONAL? |
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iStorage™ was designed with the highest security standards available today. Whether you are storing personal financial documents or a sensitive business plan, you can rest assure that your files are safe from hackers, trojan horses, viruses and disasters. See how each service account will fit with your needs.
Compare Your Options:
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Is it easy to upload and view my files? |
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Uploading files to your iStorage account is easy, simply select the interface you wish to use and follow the steps:
Using the "Light" Interface:
Log in to your account.
Click the Upload button from the left hand column of buttons. You will see a screen with nine blank fields.
Use the Browse option to search your computer for the files you wish to upload.
Note: You cannot upload entire folders using the Light Interface, only files.
Once you have selected the files you wish to upload, click the Upload button. A progress box will appear as your files are transferred.
Note: If the file you are uploading is very small, it may finish transferring before the progress box has a chance to appear.
Once the upload is complete you will be returned to your Home Directory.
Using the "Drag & Drop" Interface:
Log in to your account.
Reduce the size of your web browser window so that you can view the file or folder you wish to upload.
Drag and drop the files or folders into the Drag & Drop screen. A file transfer box will appear.
Once the upload is complete you will see the files or folders appear in the iStorage directory.
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CAN I SHARE MY FOLDERS WITH ANOTHER iSTORAGE USER? |
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You can share your files and folders with other iStorage users, and it is very easy, just use the following steps:
Open the folder you would like to share and click the Share This Directory link.
Other users can be given levels of access to the folders you share with them. You can grant:
Read (R)
Read/Write (RW)
Read/Write/Delete (RWD)
Type the Usernames and Domains of the iStorage user(s) you wish to share the folder with in the Grant Access menu.
Click Share Folder.
The next time the users you shared your directory with log in to their accounts, they will be able to view the directory you have shared with them.
You cannot share your iStorage folders with anyone who does not have an iStorage account. For information about obtaining an iStorage account, go to www.istorageonline.com
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HOW FAST DOES iSTORAGE UPLOAD AND DOWNLOAD FILES? |
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Upload and download speed can vary depending on the connection/network speed and the number of files being transferred.
To view approximate real-world speeds using iStorage, view our Upload/Download Speeds chart.
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I signed up for iStorage before there were Home and Professional accounts. How do the recent changes affect my current account? |
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All previous iStorage accounts were converted to Home accounts. All previous account features, capacities and billing will remain unchanged. The only difference users will see is that the login page now asks you to choose between a Home or Professional account login. All previous iStorage customers should choose to login as Home users.
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